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Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.
RUNI OFFERS FAST AND AFFORDABLE SHIPPING WITHIN THE UNITED STATES FROM OUR 2 WAREHOUSES IN NEVADA AND NEW JERSEY :)
SHIPPING COSTS + DELIVERY TIMES
If you place an order before 12pm, your order will be processed that day! In all other cases your order will be processed and dispatched within 1-3 business days. The below delivery times are based on orders placed between Monday and Friday.
FREE USA SHIPPING ON ALL ORDERS OVER $100 USD
|
FREE USA PRIORITY SHIPPING (ORDERS ABOVE $65) |
FREE |
3-5 BUSINESS DAYS |
|
USA PRIORITY SHIPPING (ORDERS BELOW $65) |
$6.00 |
3–5 BUSINESS DAYS |
|
EXPEDITED USA PRIORITY SHIPPING (ANY ORDER AMOUNT) |
$14.00 |
1-2 BUSINESS DAYS |
All orders ship Monday through Friday, excluding federal holidays within the United States.
Packages do not ship from our warehouses on the following holidays:
When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details, your tracking number, and a package tracking link.
For more information or questions, please contact us via email (orders@meetruni.com). Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.
Please note, shipping estimates do not include time spent in processing. While we are not able to guarantee shipping estimates, if you experience any extended delays, please contact us via email (orders@meetruni.com). Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.
How do I check the status of my order?
Once your order has shipped, you will receive an email notification with the tracking information. Please allow up to 48 hours for the tracking information to become available.
If you haven't received your order within 8 days of receiving your shipping confirmation email, please contact us via email (orders@meetruni.com). Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.
Where do you Ship?
Right now, we are available in all 50 states in the USA.
Do you ship outside of the USA?
We currently only ship within the United States but are working on launching something in the UK, AUS & Canada in the near future.
How can I change my shipping address?
If you've found an error in your shipping address, please send us an email at orders@meetruni.com with your order number and the address you'd like your order shipped to and we will work towards a solution!
My order says delivered but I haven't received my package yet?
If you live in a multi-unit building it is likely the package was left at the front desk or the local post office. If your package says delivered for more than a day but you are unable to locate your package, please contact us via email (orders@meetruni.com). Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.
How can I check the status of my order?
If you're curious about the status of your order, please contact us via email (orders@meetruni.com). Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.
My order hasn't arrived—what gives?
We are so sorry about that! Please contact us via email (orders@meetruni.com). Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.