Your satisfaction is important to us and our priority is to build a community of happy customers.

For hygiene reasons, we do not offer exchanges or refunds at this time.

If you are not satisfied, please contact us with your order number at hello@meetruni.com and we will work with you to find a solution. Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.

 

The only exception is if the product is damaged upon receipt. In this event, please contact us via email (hello@meetruni.com) with your order number and clear photo of the damaged product. Upon review, you will be issued a refund and/or replacement as deemed appropriate. Operating hours are from Monday- Friday, 11am – 5pm EST. Please give us 48 hours to respond to all inquiries.